Volume 1, Number 7
In this Issue:
Emotional Intelligence at Work
Fundamental elements of Emotional Intelligence such as: self-awareness, self-regulation, motivation, empathy, and social skills, support the skills that account for 76% of the effectiveness of leading managers.
A study of PepsiCo executives with high Emotional Intelligence outperformed peers by ~ 35%.
McClelland, '98 Psychological Sciences
We all know of people who are really "smart", yet they just aren't very successful. We also may know people who don't seem very bright, yet they just seem to do really well; and surprisingly, things just seem to go their way. The research shows that a lot of what determines our success, is this "emotional intelligence". It is: how you do your job; accessing the full potential of your talents; and your capacity for learning skills for self-awareness, motivation, self-regulation, empathy, and relationship skills. Will your work benefit from you being interpersonally adept and emotionally competent? You bet.
Emotional intelligence can be broadly understood as one's self-awareness, self-management, social awareness, and social management. There are 18 or so emotional intelligence competencies identified under this framework. And, fortunately, emotional intelligence is something that we learn; it's not something that we're born with. There are numerous books, articles, and resources to teach about how emotional intelligence affects our personal lives and work. There is a myriad of research available, pointing to the benefits of enhancing these skills. The information points to: improve your emotional intelligence and you will improve your success.
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